Delivery Information

Flat Rate

We offer a $28.00 flat rate shipping for all orders in NSW, ACT, VIC and QLD. Maximum 13kg per order.

Free delivery for ordered above $300.00

Couriers

We ship your new orders via a number of courier service. We use service from Australia Post eParcel service, Couriers Please or Fastway depending on location and nature of the products. We aim to make our shipping and handling prices as reasonable as possible.

Dispatch Time

We use various carriers to deliver the goods to you and each of these carriers has varying speeds of delivery times. Therefore, the time taken for the goods to reach you once they have left our warehouse will depend on the carrier and your location. The average time taken is from 3-10 business days. If there is a problem fulfilling your order (e.g. items need to be ordered in), we will call you within this period to let you know.  

Pick Up In Store

You can pick up your order from Katus Lighting store free of charge.

We will process your order within 72 hours, and call you when your order is ready to be collected. If there is a problem fulfilling your order (e.g. items need to be ordered in), we will call you within this period to let you know.

 

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